OAKHOUSE FOODS LTD (oakhousefoods.co.uk) takes your privacy seriously.
The OAKHOUSE FOODS LTD site is committed to your privacy and security and we want to provide you with the best online experience. To that end we want you to understand what kinds of information we gather, how this information is used and safeguarded and how you can control its use. It is important for you to know that OAKHOUSE FOODS LTD will never sell, trade or rent your personal information to others without your consent.
- What information is collected from me?
- Solicited information
- Automatically collected information
- How do I opt-out?
- Contacting us
The kinds of information that we collect from you will vary according to your use of our website. You provide us with information when you communicate with us via email or give us any information about yourself by using the forms on our website, such as by completing a brochure request form, filling out the contact us form or by answering a questionnaire, or by starting the shopping cart.
If you choose to take advantage of some of our services you might supply us with such information as your name, phone number, address, email address, credit card information, financial information, and any other personal information that you choose to share with us. This information will be used to personalise our communications with you. These may include offers, newsletters, product launch information, customer surveys and competition invites.
In addition to the information that you choose to submit, our systems are set up to gather certain anonymous data to help us better understand how our sites are being used and how we can improve them. This automatically gathered data includes your computer's IP (Internet Protocol) address, statistics about how visitors navigate through our sites and information provided through the use of 'cookies' - see below.
These are small files that we send to and store on your computer so that we may recognise it as a unique machine the next time you visit our site. There are THREE reasons for doing this:
- To keep track of your information for your convenience
- To help us to optimise your online experience by altering our content depending on your particular needs or browsing patterns
- To help us to understand the size of our audience and their traffic patterns within our site
From time to time you may see competitions, surveys and other features on our web site that ask you to provide us with information. When you choose to respond to these requests, the information that you submit will be used for the reason stated. You will always have the opportunity to opt out of responding to these requests.
The information gathered automatically by our system, such as your computer's IP address, the kind of browser you are using and a record of your navigation through our sites - may be used by OAKHOUSE FOODS LTD so that we can understand how to make our sites convenient and useful to our audience.
What choices do I have regarding the use of my information?
You can opt out of receiving communications from us at any time. You will either be given the chance to opt-out of direct mailing when you disclose your e-mail address to us, or you can simply reply to our e-mail, typing 'remove' in the subject line. You can also unsubscribe by simply clicking on the unsubscribe link placed in the end of every email communication we send.