Privacy policy

 

We are a subsidiary of Kerry Group plc, a public company incorporated in Ireland with a registered office address at Prince’s Street, Tralee, County Kerry.

 

Kerry Group Data Protection Policy

Information on who we are

Kerry Group plc is committed to protecting the privacy and security of your personal data.

Kerry Group plc (“Kerry Group”), a public company incorporated in Ireland with a registered office address at Prince’s Street, Tralee, County Kerry, is responsible for any personal data collected when anyone avails of services from and purchasing the products of Kerry Group (including online).

The Kerry Group website is one of our primary channels of communication providing information on our programmes and services. 

Kerry Group is a data controller. This means that we are responsible for deciding how we hold and use personal data about you.

This Data Protection Policy describes how we collect and use personal data about you in accordance with Data Protection Law.

Data Protection Law means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (referred to as “GDPR”) and any applicable national legislation implementing the GDPR or otherwise related to the processing of personal data, which may be amended or replaced from time to time.

From 25 May 2018 existing data protection law will be amended and we will have enhanced accountability and transparency obligations concerning your personal data.

It is important that you read this Data Protection Policy so that you are aware of how and why we are using your information.

Data Protection Officer

We have appointed a data protection officer to oversee compliance with this Data Protection Policy. If you have any questions about this Data Protection Policy or how we handle your personal information, please contact Data Protection Officer at Kerry Global Technology & Innovation Centre, Millennium Park, Naas, Co. Kildare, Ireland or by emailing to data.protection@kerry.com. 

The kind of information we hold about you

Personal data means any information about an individual from which that person can be identified. It does not include anonymous data i.e. data from which you cannot be identified.

There are special categories of more sensitive personal data which require a higher level of protection. 

When you avail of our services or purchase products from Kerry Group, we may collect, store, and use the following categories of personal data about you:

  • Identity Data – details such as first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
  • Contact Data – name, title, addresses, telephone numbers, and business and personal email addresses.
  • Profile Data – your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
  • Financial Data – where you make payments to Kerry Group, we will collect the IBAN, BIC and the name of your bank/building society or your credit card details where relevant.
  • Transaction Data – details about payments to and from you and other details of products and services you have purchased from us.
  • Marketing and Communications Data – data on your preferences in receiving marketing from us and our third parties and your communication preferences.
  • Interaction and Usage Data – when you interact with us we will record details of those interactions (for example, phone calls, e-mail correspondence and hard copy correspondence as well as information on how you use our website, products and services). If you make a complaint we will process details concerning that complaint.
  • Mandatory Data – data that is mandatory for us to collect to comply with certain legal and regulatory obligations that apply to our business such as our health and safety obligations 
  • Sensitive Data – information about your health, including any medical condition, where you disclose those details to us so that we can accommodate any special needs you may have when you avail of our services including to comply with our obligations under the equality legislation.
  • Technical Data – such data would include internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website. 
  • CCTV Data – personal data on CCTV footage recorded for security and health and safety purposes. 

How is your personal information collected?

We collect personal data through our interactions with you, when you avail of our services or purchase our products and when you complete our administrative forms in hard copy or on-line for our services and products. 

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your Identity, Contact, Financial, Interaction and Usage Data by filling in forms, using our website or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you: 
    • apply for our products or services;
    • create an account on our website;
    • subscribe to our service or publications; 
    • request marketing to be sent to you;
    • enter a competition, promotion or survey; or
    • give us feedback. 

 

    • Contact, Financial and Transaction Data from providers of technical, payment and delivery services based inside or outside the EU.
    • Identity and Contact Data from data brokers or aggregators based inside or outside the EU.
    • Identity and Contact Data from publicly availably sources such as the Companies Registration Office.
    • Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie policy for further details. 

 

    • Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below: 
    • Technical Data from the following parties: 
      • analytics providers such as Google based inside or outside the EU; 
      • advertising networks based inside or outside the EU; and
      • search information providers based inside or outside the EU. 

 

How we use your personal information

We will only use your personal data when the law allows us to. 

We need to process your personal data primarily to allow us to perform our contract with you and to enable us to comply with our legal obligations. In some cases we may use your personal data to pursue legitimate interests of our own or those of third parties, provided your interests and fundamental rights do not override those interests. 

We may also use your personal information where we need to protect your interests (or someone else's interests) or where it is needed in the public interest.

 

Purpose/Activity

Possible Lawful basis for processing including basis of legitimate interest

To register you as a new customer

Performance of a contract with you

To process and deliver your order including:

(a) Manage payments, fees and charges

(b) Collect and recover money owed to us

(a) Performance of a contract with you 

(b) Necessary for our legitimate interests (to recover debts due to us)

To manage our relationship with you which will include:

(a) Notifying you about changes to our terms or privacy policy

(b) Asking you to leave a review or take a survey

(a) Performance of a contract with you 

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)

To enable you to partake in a prize draw, competition or complete a survey

(a) Performance of a contract with you 

(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)

To administer and protect our business and website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) 

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)

(b) Necessary to comply with a legal obligation

To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you

Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)

To market and make suggestions and recommendations to you about goods or services that may be of interest to you

(a) Where you have consented to receive such marketing communications

(b) Necessary for our legitimate interests (to develop our products/services and grow our business)

To use data analytics to improve our website, products/services, marketing, customer relationships and experiences

Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)

                                                                                               

 

If you fail to provide personal information

If you fail to provide certain data when requested, we may not be able to enter into or perform our contract with you or provide you with our services. 

Where we require your personal data to enter into a contract and to provide you with our services, we will make this clear. 

Change of purpose

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so unless this is otherwise required or permitted by law (in which case we may process your personal data without your knowledge or consent).

How we use particularly sensitive personal information

Special categories of particularly sensitive personal data require higher levels of protection. 

We may process special categories of personal data where we need to carry out our legal obligations or where it is needed in the public interest

Less commonly, we may process this type of data where it is needed in relation to legal claims or where it is needed to protect your interests (or someone else's interests) and you are not capable of giving your consent, or where you have already made the information public. 

We will use information about your physical or mental health, or disability status, to ensure your health and safety when you are availing of our services and to ensure that we comply with the equality legislation. 

 

Automated decision-making

Automated decision-making takes place when an electronic system uses personal information to make a decision without human intervention. 

You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making, unless we have a lawful basis for doing so and we have notified you.

Marketing

We may contact you by mail, email and telephone and social media about our products and services and other events which might be of interest to you. 

You may receive marketing communications from us if:

  1. you have requested to receive or consented to the receipt of information from us; or
  2. purchased goods or services from us (and our marketing communications will only be in relation to similar goods or services); or 
  3. it is in our legitimate interest,

and, in each case, you have not opted out of receiving the marketing communications.

You will only receive electronic marketing communications under (b) above where such products or services were purchased by you prior to the receipt of the communication.

You have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right, please send us an email to data.protection@kerry.com. 

Data sharing

We will share your personal data with third parties where required by law, where it is necessary to perform our contract with you or where we have another legitimate interest in doing so.

We will share your data with trusted third-party service providers. We may also share your personal data with other third parties, for example, in the context of a transfer of our statutory functions or with a regulator or to otherwise comply with the law.

We require third parties to respect the security of your data and to treat it in accordance with the law.

All our third-party service providers are required to take appropriate security measures to protect your personal data. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. 

We have also put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

 

Transferring information outside the EU

We may transfer the personal data we collect about you outside the European Economic Area (EEA) where a trusted service provider is based outside of the EEA.  We will always take steps to ensure that any transfer of your information outside of the EEA is carefully managed to protect your privacy rights. 

Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. 

In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you. 

Rights of access, correction, erasure, and restriction

Your duty to inform us of changes

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes.

Your rights in connection with personal information

Under certain circumstances, by law you have the right to:

    • Request access to your personal information. 
    • Request correction of the personal information that we hold about you. 
    • Request erasure of your personal information. 
    • Object to processing of your personal information.
    • Request the restriction of processing of your personal information. 
    • Request the transfer of your personal information to another party.

 

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact Data Protection Officer in writing at Kerry Global Technology & Innovation Centre, Millennium Park, Naas, Co. Kildare, Ireland or by emailing to data.protection@kerry.com.

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

Right to withdraw consent

In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact Data Protection Officer at Kerry Global Technology & Innovation Centre, Millennium Park, Naas, Co. Kildare, Ireland or by emailing to data.protection@kerry.com. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

Complaints

You have the right to make a complaint at any time to the Data Protection Commission, the Irish supervisory authority for data protection issues. The Data Protection Commission can be contacted at the Office of the Data Protection Commissioner. Canal House, Station Road, Portarlington, Co. Laois, R32 AP23, Ireland or by e-mailing info@dataprotection.ie.

Changes to this Data Protection Policy 

We reserve the right to update this Data Protection Policy at any time. We may also notify you in other ways from time to time about the processing of your personal information.

If you have any questions about this Data Protection Policy, please contact Data Protection Officer at Kerry Global Technology & Innovation Centre, Millennium Park, Naas, Co. Kildare, Ireland or by emailing to data.protection@kerry.com.

 

Ireland www.dataprotection.ie

European Data Protection Supervisor (regulates EU institutions) www.edps.europa.eu/EDPSweb

Austria www.dsb.gv.at

Belgium www.privacycommission.be

Bulgaria www.cpdp.bg

Croatia www.azop.hr

Cyprus www.dataprotection.gov.cy

Czech Republic www.uoou.cz 

Denmark www.datatilsynet.dk 

Estonia http://www.aki.ee/ 

Finland www.tietosuoja.fi

France www.cnil.fr 

Germany www.bfdi.bund.de

List of regional data protection authorities in Germany 

https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html 

Greece www.dpa.gr 

Hungary www.naih.hu 

Italy www.garanteprivacy.it 

Latvia www.dvi.gov.lv 

Lithuania www.ada.lt 

Luxembourg www.cnpd.lu 

Malta www.dataprotection.gov.mt 

Netherlands www.autoriteitpersoonsgegevens.nl/nl 

Poland www.giodo.gov.pl 

Portugal www.cnpd.pt 

Romania www.dataprotection.ro 

  

Cookies

A cookie is a small file which asks permission to be placed onto your computer's hard drive. Once you agree, the file is added and the cookie helps examine web traffic or lets you know when you visit a particular site.

Essentially, cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does NOT give us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Although most web browsers automatically accept cookies, you can usually modify your browser setting to decline cookies to your preference. However, this may prevent you from taking full advantage of our website.

We use cookies on our website and we assume you are ok with this otherwise please disable cookies in your browser or navigate away and clear cookies set by the website.

Cookies on this website are used for:

  1. Analytical/performance purposes – this allows us to recognise and calculate the number of visitors and to see how visitors navigate around the website when they are using it. Therefore helping us improve the way our website functionality for example, by ensuring that users can find what they are looking for easily.
  2. Functionality purposes – to help us recognise you when you return to our website. This allows us to personalise our content for you and remember your preferences and settings.
  3. Sharing purposes – this allows you to share pages with social networks such as Facebook and Twitter.

The Following are cookies used on this website:

Cookie Name

Expiry

Purpose

Provider

SESS#

20 years

Preserves users states across page requests.

amazon.com

__cfduid

1 year

Used by the content network, Cloudflare, to identify trusted web traffic.

nextopia.net

JSESSIONID

Session

Preserves users states across page requests.

nr-data.net

CookieConsent

1 year

Stores the user's cookie consent state for the current domain

oakhousefoods.co.uk

SESS#

20 years

Preserves users states across page requests.

oakhousefoods.co.uk

JSESSIONID

Session

Preserves users states across page requests.

platform2.cloud-iq.com

f5_cspm

Session

Saves the address and port number of the web server that is managing the session. Used to improve the website's performance security.

pubmatic.com

__livechat

3 years

Used to hide the user's personal customisation of LiveChat.

livechatinc.com

__livechat_lastvisit

3 years

Stores when the user last used LiveChat.

livechatinc.com

3rdparty

Session

Used to hide the user's personal customisation of LiveChat.

livechatinc.com

main_window_timestamp#

Session

Used to hide the user's personal customisation of LiveChat.

livechatinc.com

recent_window

Session

Used to hide the user's personal customisation of LiveChat.

livechatinc.com

@@History/@@scroll|#

Persistent

Used to Remember your page Position

oakhousefoods.co.uk

_at.hist.#

Persistent

Used by the social sharing platform AddThis to store the user's usage history of the AddThis sharing widget

oakhousefoods.co.uk

_ga

2 years

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

oakhousefoods.co.uk

_gat

Session

Used by Google Analytics to throttle request rate

oakhousefoods.co.uk

_gid

Session

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

oakhousefoods.co.uk

v.gif

Session

Used to improve the performance of the website

visualwebsiteoptimizer.com

tluid

3 months

Used to improve the performance of the website

3lift.com

xuid

Session

Used to improve the performance of the website

3lift.com

bt2

255 days

Used by the social sharing platform AddThis to keep a record of parts of the site that has been visited in order to recommend other parts of the site

addthis.com

di2

1 year

Adds an ability to share content via social media

addthis.com

loc

13 months

Geolocation, which is used to help providers determine how users who share information with each other are geographically located (state level).

addthis.com

mus

1 year

Adds an ability to share content via social media

addthis.com

ouid

1 year

Adds an ability to share content via social media

addthis.com

uid

1 year

Creates a unique, machine-generated user ID. AddThis, which is owned by Clearspring Technologies, uses the user ID to make it possible for the user to share content across social networks and provide detailed statistics to various providers.

addthis.com

uvc

13 months

Detects how often the social sharing service, AddThis, encounters the same user.

addthis.com

vc

1 year

Used by the social sharing platform AddThis

addthis.com

xtc

13 months

Registers the user's sharing of content via social media.

addthis.com

TDCPM

1 year

Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.

adsrvr.org

TDID

1 year

Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.

adsrvr.org

c

1 year

Regulates synchronisation of user identification and exchange of user data between various ad services.

bidswitch.net

tuuid

1 year

Registers whether or not the user has consented to the use of cookies.

bidswitch.net

tuuid_lu

1 year

simplifies the process of managing and optimizing our programmatic trading capabilities

bidswitch.net

ul_cb/sync

Session

simplifies the process of managing and optimizing our programmatic trading capabilities

bidswitch.net

MUID

1 year

Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains.

bing.com

MUIDB

1 year

Used to assist Bing in tracking our website

bing.com

bkdc

179 days

Registers anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network.

bluekai.com

bku

179 days

Registers anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network.

bluekai.com

CMDD

Session

Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.

casalemedia.com

CMID

1 year

Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.

casalemedia.com

CMPRO

3 months

Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.

casalemedia.com

CMPS

3 months

Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.

casalemedia.com

CMRUM3

1 year

Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.

casalemedia.com

CMSC

Session

Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.

casalemedia.com

CMST

Session

Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.

casalemedia.com

rum

Session

For the purpose of tracking when an Internet user has seen an advertisement. These cookies do not and can not provide Casale Media with any personally identifiable information about an Internet user

casalemedia.com

__adroll

1 year

Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.

d.adroll.com

IDE

1 year

Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

doubleclick.net

test_cookie

Session

Used to check if the user's browser supports cookies.

doubleclick.net

fr

3 months

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

facebook.com

tr

Session

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

facebook.com

ads/ga-audiences

Session

Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.

google.com

collect

Session

Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.

google-analytics.com

_kuid_

179 days

Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.

krxd.net

__ar_v4

2083 days

Optimises ad display based on the user's movement combined and various advertiser bids for displaying user ads.

oakhousefoods.co.uk

__atuvc

13 months

Updates the counter of a website's social sharing features.

oakhousefoods.co.uk

__atuvs

Session

Ensures that the updated counter is displayed to the user if a page is shared with the social sharing service, AddThis.

oakhousefoods.co.uk

_te_

Session

Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.

oakhousefoods.co.uk

at-lojson-cache-#

Persistent

Used by the social sharing platform AddThis

oakhousefoods.co.uk

i

1 year

Registers anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network.

openx.net

w/1.0/sd

Session

To perform analytics, providing content and ads tailored to your interests

openx.net

adrl

3 months

Used to ensure relevance of adverts shown on third party sites

outbrain.com

KRTBCOOKIE_#

399 days

Registers a unique ID that identifies the user's device during return visits across websites that use the same ad network. The ID is used to allow targeted ads.

pubmatic.com

PUBMDCID

3 months

Registers a unique ID that identifies the user's device during return visits across websites that use the same ad network. The ID is used to allow targeted ads.

pubmatic.com

PugT

29 days

Used to ensure relevance of adverts shown on third party sites

pubmatic.com

#.gif

Session

Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.

rlcdn.com

ck1

179 days

Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.

rlcdn.com

rlas3

179 days

Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.

rlcdn.com

rtn1-z

179 days

Used to ensure relevance of adverts shown on third party sites

rlcdn.com

c

Session

Used to ensure relevance of adverts shown on third party sites

rubiconproject.com

khaos

1 year

Registers anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network.

rubiconproject.com

put_#

1 year

Registers anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network.

rubiconproject.com

rpb

29 days

Registers anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network.

rubiconproject.com

rpx

29 days

Used to block irrelevant advertising and ensure only content of interest is displayed on other sites.

rubiconproject.com

tap.php

Session

Used to block irrelevant advertising and ensure only content of interest is displayed on other sites.

rubiconproject.com

RUN_ID

3 months

Used to track Interest-Based Advertising

rundsp.com

SEUNCY

179 days

Registers a unique ID that identifies the user's device for return visits.

semasio.net

t_gid

1 year

Used to ensure relevance of adverts shown on third party sites

taboola.com

taboola_usg

1 year

Used to ensure relevance of adverts shown on third party sites

taboola.com

TapAd_DID

2 months

Used to determine what type of devices (smartphones, tablets, computers, TVs etc.) is used by a user.

tapad.com

TapAd_TS

2 months

Used to determine what type of devices (smartphones, tablets, computers, TVs etc.) is used by a user.

tapad.com

TapAd_TTD_SYNC

2 months

Used to ensure only relevant advertising preferences are used on other sites

tapad.com

__lc_mcid

3 years

To help maintain the conversations between our Agents and the site visitor

accounts.livechatinc.com

__lc_mcst

3 years

To help maintain the conversations between our Agents and the site visitor

accounts.livechatinc.com

ubid-main

20 years

Used to monitor the performance of the website

amazon.com

cm/b/out

Session

Used to ensure relevance of adverts shown on third party sites

d.adroll.com

cm/index/out

Session

Used to ensure relevance of adverts shown on third party sites

d.adroll.com

cm/l/out

Session

Used to ensure relevance of adverts shown on third party sites

d.adroll.com

cm/n/out

Session

Used to ensure relevance of adverts shown on third party sites

d.adroll.com

cm/o/out

Session

Used to ensure relevance of adverts shown on third party sites

d.adroll.com

cm/triplelift/out

Session

Used to ensure relevance of adverts shown on third party sites

d.adroll.com

fb/tr

Session

Used to ensure relevance of adverts shown on third party sites

d.adroll.com

__lc_vv

Session

To help maintain the conversations between our Agents and the site visitor

livechatinc.com

__livechat_chat

3 years

To help maintain the conversations between our Agents and the site visitor

livechatinc.com

chat_running

Session

To help maintain the conversations between our Agents and the site visitor

livechatinc.com

lc.8568863.secret_id

Session

To help maintain the conversations between our Agents and the site visitor

livechatinc.com

message_text

Session

To help maintain the conversations between our Agents and the site visitor

livechatinc.com

notification[new_messages]

Session

To help maintain the conversations between our Agents and the site visitor

livechatinc.com

notification[status_ping]

Session

To help maintain the conversations between our Agents and the site visitor

livechatinc.com

secret_token_8568863

Session

To help maintain the conversations between our Agents and the site visitor

livechatinc.com

waiting_in_queue

Session

To help maintain the conversations between our Agents and the site visitor

livechatinc.com

__lc.visitor_id.8568863

999 days

Used to improve the performance of the website

oakhousefoods.co.uk

_uetsid

Session

Used to improve the performance of the website

oakhousefoods.co.uk

_vwo_uuid_v2

1 year

Used to improve the performance of the website

oakhousefoods.co.uk

chat_running

Session

To help maintain the conversations between our Agents and the site visitor

oakhousefoods.co.uk

ciq_first_month

Session

Used to improve the performance of the website

oakhousefoods.co.uk

ciq_first_visit

1799999 days

Used to improve the performance of the website

oakhousefoods.co.uk

ciq_visited

Session

Used to improve the performance of the website

oakhousefoods.co.uk

external_no_cache

Session

Used to improve the performance of the website

oakhousefoods.co.uk

frontend

Session

Used to improve the performance of the website

oakhousefoods.co.uk

frontend_cid

Session

Used to improve the performance of the website

oakhousefoods.co.uk

lc_invitation_opened

Session

Used to improve the performance of the website

oakhousefoods.co.uk

lc_sso8568863

999 days

Used to improve the performance of the website

oakhousefoods.co.uk

lc_window_state

Session

Used to improve the performance of the website

oakhousefoods.co.uk

scarab.mayAdd

Session

Used to understand visitors buying and browsing behaviour

oakhousefoods.co.uk

scarab.profile

1 year

Used to understand visitors buying and browsing behaviour

oakhousefoods.co.uk

scarab.visitor

1 year

Used to understand visitors buying and browsing behaviour

oakhousefoods.co.uk

store

Session

Used to improve the performance of the website

oakhousefoods.co.uk

waiting_in_queue

Session

Used to improve the performance of the website

oakhousefoods.co.uk

nxt-search

Session

Used to remember previous Search detail

oakhousefoods.ecomm-nav.com

recent_searches

29 days

Used to remember previous Search detail

oakhousefoods.ecomm-nav.com

cdv

1 year

Used to understand visitors buying and browsing behaviour

recommender.scarabresearch.com

s

Session

Used to understand visitors buying and browsing behaviour

recommender.scarabresearch.com

xp

1 year

Used to understand visitors buying and browsing behaviour

recommender.scarabresearch.com

Contacting us

If you have any concerns about our Privacy Policy, please contact us at: Customer Services, Oakhouse Foods Ltd, Unit 1 Challeymead Business Park, Bradford Road, Melksham, SN12 8BU. Tel: 0333 370 6700. Email: info@oakhousefoods.co.uk 

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